Experience
is Essential
Over the last eleven years our company has developed an enormous amount of
industry contacts and knowledge. Our researchers use this knowledge to
select potential companies that we deem worthy of additional research. We
do this by phone and/or mail and the Internet. Our company then checks
their record at their local Association for promoting Better Business, and
sometimes with local government agencies. Although this does not
constitute any kind of endorsement, if a company has had a history of not
cooperating with these agencies then they are disqualified by the NIC research
team.
How we Conduct our Research
Once we receive the questionnaire from the company and/or have done our checks,
and if we like what we see, we may approve them to be included in our
database. With certain types of companies we will contact the
company again to explain our program to them. At this time we gather additional
information on the company and inquire if they would be interested in
participating in our program. If the company is offering product assembly
they must continue through a more detailed research process where product
samples, assembly kits and other information is requested. This is
reviewed, and the company is contacted for further details about its business
practices. These companies must sign an agreement with NIC on ethical
business practices.

After all this research is
completed, the candidate company's file goes to NIC management for review, and
possible approval. If the company is approved they are added to our
database. Each company included in our directory is checked and
reviewed at least annually, though usually more often. In addition, we
monitor customer service between the companies in our directory and our members
closely. Even though NIC does not represent these companies in any way, we
do attempt to solve customer concerns with them. If a company shows a
pattern of uncooperative or unfair business practices they are removed from our
directory. Fortunately, because we do our homework this rarely ever
happens. Although these companies are independent from NIC, we do
bring qualified and competent workers to their attention at little or no cost to
them, so it is in the company's best interest to cooperate with us. If one of our
members has a question or problem with one of the companies in our database, we
do our very best to ensure it is answered and/or resolved.
Additionally, input from our members is valuable in keeping our information
up-to-date and including only the highest quality companies available.
The effort we put into our
research and customer service make NIC's program by far -
the very
BEST!
From our
family here at NIC to yours - "we wish you
the very best!"
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